Telecom News

UCN Changes Name to inContact

UCN Inc. (UCNN), a provider of on-demand contact center software for intelligent contact routing and agent improvement, has received shareholder approval to change the company name from UCN Inc. to inContact Inc. This change will go into effect Jan. 1. The decision was announced yesterday at the annual inContact customer user …(240 words)

Posted on October 17th, 2008 under Phone-plus-news • RSS 2.0 feed • Both comments and pings are currently closed

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Smith On VoIP

• Helping Those Recently DecommissionedJanuary 5, 2009
  You’re no dummy - you know the economy sucks. I know it’s not great too - but I’m an optimist. Today - unfortunately - I got a sour taste of our spoiled reality. In a span of less than three hours I learned that a half dozen colleagues at a variety of companies had been decommissioned by [...]
  Garrett Smith
• Cisco Releases Two New Wireless VoIP PhonesJanuary 5, 2009
  Cisco has quietly released two new wireless VoIP phones - one of which is a slick new desktop phone we have been playing around with in the VoIP Supply offices. The first - the Cisco CP-7925G - is the replacement for Cisco’s CP-7921G wireless VoIP phone. According to my man Ted at UC500.com the CP-7925G comes [...]
  Garrett Smith
• The Near Future of VoIP - Shai Berger, CEO FonoloDecember 30, 2008
  When someone first described Fonolo to me I couldn’t fathom it. I mean…it can’t be true. A voice service that is both useful AND easy to use? But that’s just what Fonolo’s “Deep Dial” service delivers. If you’re not familiar with Shai Berger and his company Fonolo - look out - their company enables you to take control [...]
  Garrett Smith
• The Near Future of VoIP - Abdul Kasim, VP of Marketing Critical LinksDecember 29, 2008
  For those of you out there who celebrated a holiday and enjoyed a few days away from it all, I hope you and yours enjoyed it. I know I did. For those of you still “away from it all” I wish I was there with you - continue to enjoy. After a few day break, I [...]
  Garrett Smith
• The Near Future of VoIP - Andy Abramson, CEO ComunicanoDecember 22, 2008
  Over the last two weeks we have heard from almost every corner of the VoIP industry. The executives we have interviewed are pioneers, thought leaders and visionaries that are truly shaping the future of this industry. Then there is Andy Abramson - a guy who is all three rolled into one. From his position as CEO [...]
  Garrett Smith
• The Near Future of VoIP - Nick Galea, CEO 3CXDecember 21, 2008
  The small medium business (SMB) and the IP PBX markets are two markets that are hotly contested these days. 3CX - purveyors of a software based Windows IP PBX for the SMB - sits at the intersection of both of these markets. Who better to discuss the Near Future of VoIP within each of [...]
  Garrett Smith
• Those Who Can Do, Those Who Can’t ComplainDecember 20, 2008
  Some people - really smart people - just don’t get it. Thanks to the economy there are lot’s of people - some of whom are really smart - pointing out the compensation that many of the nation’s top executives are raking in this year. Me? I could really care less how much some CEO or VP at [...]
  Garrett Smith
• Break in the ActionDecember 20, 2008
  In what has been a rather bizarre chain of events, I went from not having Internet access at home (mostly like due to our first REAL snow of the year) yesterday, to not being able to access Gmail (today…who knows). Yes, I realize that there are more important things in the world, but these two little [...]
  Garrett Smith
• The Near Future of VoIP - Alec Saunders, CEO IotumDecember 18, 2008
  When you hear the words VoIP you instantly think of innovation. And in order to waver the storm that will continue for most of 2009 - the VoIP industry must continue to be innovative. What better way to get a glimpse into the innovations to come in the next year, then talk to one of the [...]
  Garrett Smith
• The Near Future of VoIP - Rafael Fonseca, VP Cedar Point CommunicationsDecember 17, 2008
  With the likes of Vonage on the verge of extinction thanks to the pummeling they’ve received since the start of their operations, no one can dispute the impact cable companies have had on the VoIP industry over the last few years. But will 2009 bring a further tightening of their grip on the industry - [...]
  Garrett Smith

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